Delivery & Return
We offer nationwide delivery
Delivery Overview
Delivery Times
Express Delivery:Â 1-2 Working Days
Standard Shipping: 3-5 Working days
1. Place Your Order and Complete Payment
2. You Will Receive an Order Confirmation Message
3. You Will Receive a tracking number
4. Your package will arrive
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime: |
Fromu$20 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: |
From $35 |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu$30 |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Vapedistributiondirect.co.za Refund Policy
Thank you for choosing Vapedistributiondirect.co.za! We strive to provide you with high-quality vaping devices and accessories. Your satisfaction is our priority, and we want to ensure a smooth experience with our products. Please review our refund policy outlined below:
Devices:
- Warranty Coverage: All Vapedistributiondirect.co.za devices are covered by a 3-month warranty from the date of purchase. If you encounter any manufacturing defects or issues with your device within this period, we will gladly offer a replacement or repair at no additional cost to you.
- Initiating a Claim: To initiate a warranty claim, please contact our customer support team with your proof of purchase and a detailed description of the issue.
- Exclusions: Please note that the warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
Disposables:
- Exchange Policy: For Vapedistributiondirect.co.za disposable products, we offer an exchange policy within 24 hours of purchase.
- Eligibility: If you experience any issues with your disposable device within the first 24 hours, you may exchange it for a new one.
- Limitations: Beyond the initial 24-hour period, disposable products are not eligible for refunds or exchanges.
Refund Process:
- Requesting a Refund/Exchange: To request a refund or exchange, please contact our customer support team within the specified time frames.
- Refund Method: Refunds will be issued to the original payment method used for the purchase.
- Processing Time: Please allow 5-7 business days for the refund to reflect in your account, depending on your financial institution.
Exceptions:
- Damage Exclusions: We reserve the right to refuse refunds or exchanges for products that have been damaged due to misuse, negligence, or improper handling.
- Third-Party Purchases: Refunds or exchanges are not applicable for products purchased from unauthorized third-party sellers or retailers.
Contact Us:
If you have any questions or concerns regarding our refund policy, warranty coverage, or product issues, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with Vapedistributiondirect.co.za products.
FAQs
Express Delivery:Â 1-2 Working Days
Standard Shipping: 3-5 Working days
Our Warehouse is Based in Germiston.
You can contact us at:
Email: info@vapedistributiondirect.co.za
Phone:
WhatsApp:Â
Yes we do
Why Choose Vapedistributiondirect.co.za?
Extensive Product Range: At Vapedistributiondirect.co.za, we offer a comprehensive selection of high-quality vaping products. From disposable vapes to premium e-liquids and advanced vape kits, we have everything you need to cater to your customers' preferences and enhance your product offerings.
Quality Assurance: We source our products from reputable manufacturers, ensuring that every item we provide meets stringent quality standards. This commitment to quality guarantees that your customers receive reliable and safe vaping products, building trust and loyalty with your brand.
Competitive Pricing: Our wholesale pricing structure is designed to offer you the best possible margins. By partnering with us, you can maximize your profitability while offering your customers competitive prices on top-notch vaping products.
Expert Support: Our dedicated support team is here to assist you at every step. Whether you need help with product selection, order processing, or any other inquiries, our knowledgeable staff is ready to provide personalized assistance to ensure your success.
Fast and Reliable Shipping: We understand the importance of timely deliveries. Our efficient logistics network ensures that your orders are processed quickly and shipped reliably, so you can keep your shelves stocked and meet your customers' demands.
Innovative Products: Stay ahead of the competition with our range of innovative vaping products. We continuously update our inventory with the latest trends and advancements in the vaping industry, giving you access to cutting-edge products that attract and retain customers.
Satisfaction Guaranteed: Your satisfaction is our priority. Our flexible return and exchange policies ensure that you and your customers are happy with every purchase. We stand by the quality of our products and are committed to addressing any issues promptly and effectively.
Trusted by Retailers: Join the growing number of retailers and entrepreneurs who trust Vapedistributiondirect.co.za as their preferred wholesale supplier. Our reputation for reliability, quality, and exceptional service makes us the ideal partner for your vaping business.
Partner with Vapedistributiondirect.co.za today and take your vape business to new heights. Explore our extensive product range, enjoy competitive wholesale prices, and benefit from our expert support.
